A leak allowance is a partial credit that we may make at our discretion. endobj The first high bill due to a leak is in May. Please refer to the questions and answers below for more information. Why do you give me a leak allowance? We recommend you fix leaks as quickly as possible. Try to be home when your irrigation system is scheduled to run so that you can detect a leak. �0��:i�Z������? A leak allowance is a partial credit that we may make at our discretion. �S���u~�Rn�.7#U-Fj�w���gT���ni���H�e}��\�tY,�/EY�{|΅ Provides 24/7 connection and access to your WaterCop system through the WaterCop app on your phone or tablet. '�1%�)^D}�� �p��Gp�(��X!�.2�z�)����:��:e�P>6-�/�:��$3�6���l�z��Z�L�ښ�wD���&�h�Wq�D�P�}����P ���OV$q�"�2�ŏQ$��ӊ�}M9V��ǹ�cyo�W�}�f3�}��s�'M���+:n&�B]���Y�|�p�k����" ; We offer a leak allowance to … If you have another leak within 2 years of receiving the allowance, you may send a new application. WaterCop Leak Stop+. Water Charge Refunds. When sensors detect a leak, a signal is sent to the shut-off valve and water flow is quickly stopped to downstream areas reducing the chance of major flooding. Not only will it save money and reduce water wastage – if it takes you a long time to fix your leak, it may affect your ability to claim a full allowance. These will be compared with standard seasonal water use. Have you fixed a leak? 12. If you have a leak, the tool will tell you how much water and money is being wasted. Why is my latest bill still high? We recommend you read these before applying for a leak allowance. You will receive an allowance based on the difference in use. WaterCop Pro Provides central monitoring and control for complete leak protections required in homes and multi-family dwellings. When the leak has been fixed, you must send the form to us within 1 year of the leak. We offer leak allowances to encourage everyone to fix leaks as soon as they can – ideally within a week or two. Leak Stop+ system detects water leaks at a single location within a home or office building. In some situations, such as when a tenant is seeking a refund, we may ask you to provide receipts as proof of who made the initial payments to us. %PDF-1.5 It can also integrate with home security or automation systems. With a leak allowance, you can get a refund based on the water which was wasted because on the undetected leak. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging. For the purposes of these terms and conditions, a leak is a crack, opening, hole or puncture through which water or sewage is unintentionally or wrongly escaping from any pipes, fittings or devices on your side of the point of supply . It is in your best interest to ensure that there are no leaks inside or outside your property, as the property owner you are responsible for the cost of any water used. The allowance will be for excess water use based on typical use for the same period the previous year. Without flushing it, look for colouring in the toilet bowl. Can I apply for the allowance? endobj yx�Tµ’jν8BΥΗjzΫ|µΏ”‘L Έ?z�@‚αθ¶ΈK4 v ‚²ρ9—Ψ~�d?θ#,P�"nAP„{ΈsHµ°-ΰΘβP@V"l τγQ¶£κΠ ΤanTΒ½�όΐ•Ω)Iυ ΧΤj…΅2‘ιDz‡»²‘©„Ϋ2fλVE�TZGϊ‡zp±έΒy‚t@4$ν1›Ψ‡Ί4ΙΌΝαΠk•II3]p|,1Ω1Qa®ζcΰ°<. Look in your outdoor garden for dripping taps or hoses, and check irrigation systems (including sprinklers). Enter the 3 red numbers on your meter in the tool below. Return to your meter and enter the 3 red numbers again. If you have a question in relation to a domestic water charges refund, please call us on 1850 778 778. Phone: (09) 442 2222, press 3, or email info@water.co.nz. WaterCop Classic Designed for a typical single-family home or vacation residence and offers thorough plumbing leak protection. If this is the case, we may consider granting a special allowance to offset a portion of the water wasted. The proven leader in leak detection and automatic water shut off. In the case of irrigation repairs, a manual isolation valve and master solenoid are mandatory. 104 0 obj <>/Filter/FlateDecode/ID[<920BF692870D0A4C9430348BB1A77BB7>]/Index[89 32]/Info 88 0 R/Length 79/Prev 38562/Root 90 0 R/Size 121/Type/XRef/W[1 2 1]>>stream endstream endobj 94 0 obj <>stream A Rebate cannot be claimed in addition to a Leak Allowance. The WaterCop system utilizes an automatic shut-off valve installed on the water supply line of a home or commercial building. Make sure all taps and water using appliances are turned off. We value your feedback and appreciate your input because it helps to improve the services we deliver. 4 0 obj We only process a leak allowance using a maximum of four consecutive invoices – this takes into account two actual and two estimated water meter readings. x��[[o�F~7��0�R��/�@���A�n�(�i�q�آJJ����9g�)��"(���ۙs?ߌ������_n^���ł]�|�._���}~���Y)����i���K|� Monitors selected area 24/7 for accumulating moisture, Valve can be controlled independently of water leaks, Includes electric actuator with two attached moisture sensors, Shut-off valve remains closed until it is manually reset, Provides signal output to third party devices to notify shut-off, Audible alarm sounds when leak is detected, Features an RJ45 Jack for integration with SmartConnect to receive mobile device alerts, Integrates with many security/home automation systems. The allowance will be for excess wastewater only. A Rebate cannot be claimed in addition to a Leak Allowance. The estimate in June is significantly lower as it is based on the last two normal actual reads (January and March). Once a licensed plumber has fixed your leak to the required industry standards, your plumber needs to submit the leak allowances form. “Through the Water Corporation’s Leak Assist program, Perth and Peel residents can apply for a $100 rebate on the cost of fixing household leaks,” Premier Mark McGowan said on Facebook. Sooner is better as we will expect you to have paid any balance due. With two attached leak sensor cords, it is an ideal solution for water heaters, softeners, and similar water appliances. stream Leak Stop+ detects plumbing leaks at a single location, sounds an audible alarm, and automatically shuts off the water supply. The RJ45 Jack makes Leak Stop+ capable of integrating with SmartConnect to receive mobile alerts to a smartphone or tablet. The leak that was repaired at your property may have had an effect on the water use recorded.
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